1. Introduction
This Cookie Policy explains how TwinCoreTech Ltd ("TwinCoreTech", "we", "us", or "our") uses cookies and similar technologies when you visit our website or use our online services. It should be read alongside our Privacy Policy.
Regulatory Compliance
- UK General Data Protection Regulation ("UK GDPR")
- Privacy and Electronic Communications Regulations ("PECR")
- Guidance from the UK Information Commissioner's Office ("ICO")
3. Similar Technologies
We may also use:
- Web beacons
- Pixels
- Local storage
- Scripts
We refer to these collectively as "cookies" in this policy.
4. Why We Use Cookies
- Ensure our website functions correctly
- Enable core functionality and security features
- Understand how visitors use our website
- Improve performance and user experience
- Support marketing and business development activities
- Comply with legal and regulatory obligations
5. Types of Cookies We Use
5.1 Strictly Necessary Cookies
Essential for the operation of our website and cannot be switched off.
- Enable core website functionality
- Security and fraud prevention
- Load balancing and performance management
- Remembering user preferences needed for service delivery
These do not require consent under PECR.
5.2 Analytics and Performance Cookies
Help us understand usage and improve the experience.
- Measure traffic and usage patterns
- Identify areas for improvement
- May be provided by third parties (e.g. Google Analytics)
Placed only where consent is provided, where required by law.
5.3 Functional Cookies
Enable enhanced functionality and personalisation.
- Remember user preferences
- Enable embedded content
- Support UI customisation
5.4 Marketing and Advertising Cookies
Used to measure and improve campaign effectiveness and relevance.
- Track visitors across websites
- Measure marketing performance
- Deliver relevant advertising content
Set by third-party platforms and used only where consent is obtained.
6. Third-Party Cookies
Some cookies are placed by third parties who may collect information over time and across sites.
Examples of Third Parties
- Analytics providers
- Marketing and advertising platforms
- Embedded content providers (e.g. video or social platforms)
We do not control third-party cookies. Review the relevant third-party privacy and cookie notices for details.
7. Cookie Consent and Control
Where required by law, we use consent mechanisms to:
- Inform users about cookie use
- Obtain consent for non-essential cookies
- Allow users to manage preferences
You may withdraw or change consent at any time via the cookie settings on our website.
8. Managing Cookies Through Your Browser
Most browsers let you view, delete, block, and receive alerts about cookies.
Disabling cookies may affect site functionality and performance.
Helpful Guides
9. Legal Basis for Using Cookies
- Legitimate interests for strictly necessary cookies (operation and security)
- Consent for analytics, functional, and marketing cookies where required
10. International Data Transfers
Some third-party cookie providers may process data outside the UK/EEA. We ensure safeguards such as:
- UK International Data Transfer Agreements (IDTA)
- Adequacy decisions
- Other lawful transfer mechanisms
11. Updates to This Cookie Policy
We may update this policy to reflect changes in technology, law, or our practices. The latest version will always be available on our website with the updated date shown above.
12. Contact Us
Questions about this Cookie Policy or our use of cookies?
- Email: privacy@twincoretech.com
- Address: Bromley Old Town Hall, 30 Tweedy Road, Bromley, England, BR1 3FE
We aim to respond to privacy-related enquiries within 30 days.